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Read what people are saying
about Precision Garage Door

Precision Garage Door of Madison
has received 163 reviews, averaging 4.02 Stars:
1 2 3 4 5
Review:

Conner the technician was extremely professional and did a great job fixing our door. Responsiveness was good and easy to schedule. Would have given 5 stars but felt the charges for parts was high.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Technician did a good job installing new garage door springs and bearings. My only complaint is the price of the springs at $350 dollars apiece is a little too high. Thanks James Staska return customer

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jacob did a great job. Showed me the problem and talked me through why it was an issue. Professional and courteous. And, I like that you give me a Good, Better and Best option. Also, I appreciate walking through things after repair and giving advice on how to service/maintain. The only thing I can complain about is I feel like all the options were expensive. I did the minimal Good option and $1k seems like a lot for a couple of cables and springs (and requisite labor). I also think the trip charge should be rolled into bill if I elect to have you do the work like other business' do. I would definitely recommend, but due diligence on quotes I guess.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I called on Wednesday and got a response immediately. They came on Thursday morning . The service technician explained everything so I could understand. Very polite and friendly.

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Service Provided:
Garage Door Repair

Review:

Thank you.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

1 2 3 4 5
Date: 12/08/2022
Install Garage Doors
,
Review:

Todd was the salesman that came out to give me a quote. H e was very nice and helped me make some very informed choices. I have not had the door installed yet so i will add to this review at that time.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

A knowledgeable repairman. Showed up on time. Didn't take a lot of time for an over 60-year-old door. But the parts were a little pricey. But I get it. Not to mention Biden's inflation.

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Service Provided:
Garage Door Repair

Review:

Courteous and hard working representative. Good experience, hard work and quality product. I would use this service again. Ron

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Service Provided:
Broken Garage Door Spring Repair

Review:

fast same day service. installed new opener just over an hour. a lot less noisy than the original

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The service was excellent he was courteous and professional although one of the panels was bent he ordered a replacement with no problem. Thank you, Angela

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Was happy with the technician who came to assess my door bottom seal replacement and pointed out some other issues to address. However I was disappointed that the seal I needed was not in stock and so he could not complete the order and will need to return at a later date when the seal is in stock. This despite the fact that ads emphasize the large parts inventory.

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Service Provided:
Garage Door Repair

Review:

Derrick was very professional and helpful. He provided the advice that I needed to make a decision regarding my older garage door which had rusted out at the bottom. He first checked my door to see if he could find information left by the previous company who installed the door. No information was available, so he could not proceed with repair, but he gave a suggestion on what I needed to do to find current information about this model to see if the bottom panel could be matched. He also gave helpful ideas regarding how to avoid weather damage to the door during winter months.

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Service Provided:
Garage Door Repair

Review:

Recommended by several people in my subdivision. Service tech was excellent fast and complete.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The repair work was fine, but there was a one day delay because my order was not correctly relayed to the tech.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Was completed satisfied with the prompt courteous service preformed by Precision garage door technician. Would definitely use them again.

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Service Provided:
Garage Door Opener Repair

Review:

Mike our installer was very friendly and knowledgeable.He had a few problems but he figured them out.I thought the whole thing was a little pricey but it needed to be fixed so we had it done

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was pleased with the service. Someone was here within 24 hours. Pedro was very thorough explaining everything to me. Very pleasant.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Brian was very knowledgeable and gave us a great quote.

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Service Provided:
Install Garage Doors

Review:

We were in a emergency situation and the service was great. It began at the initial call to the receptionist answering our question and setting expectation of when the tech would be contacting us. The tech explained the process to my wife in a manner that she understood and put her at ease. I would recommend Precision Door Service to anyone needing garage door repairs and service. Thanks for the prompt and efficient service.

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Service Provided:
Garage Door Repair

Review:

Your technician was excellent, as is the garage door opener. The service was prompt and accommodating. My only complaint was was the actual cost was almost $500.00 higher than the quote I received on the phone. I realize that it is impossible to give a 100% accurate quote over the phone, but twice as much is an eye opener. The tech said that they were out of the particular model that was quoted. I am happy with the product, but have the haunting feeling that I paid too much

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Service was very prompt and professional. They provided options, many which were not needed. I used them since it was a weekend and the party I typically use was not available. Pricing was about double what my typical provider charges.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Price was higher than what I thought it was going to be. However, great customer service and professionalism from service technician.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The young man who came to my house called ahead as he said he would when we made the appointment. We were told the appointment would be in the 8-12 window, and he called about 8:15. He was pleasant and courteous, and gave me several options for the level of repair. It was all over very quickly and cleanly.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very fast service the repair man was the best he explained everything told me about some parts that I should replace and fixed my door in record time. I will recommend your company to any one that needs repair work on a garage door!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Stu was my tech. He was very nice and professional. Stu explained everything to me before he started and gave me three options to pick from for services. It shows he cares about people and his profession

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your company was very prompt and efficient.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

What kind of scam is this....I stood right in front of the garage door when he was finished and asked if the rollers were OK and he said they were. Now on invoice it states they should be replaced. More money to spend to scare us into spending more money? Did really appreciate the fast service however.l

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Service Provided:
Broken Garage Door Spring Repair

Review:

tech was prompt, alerted me 30" ahead of arrival. I'd already done some repairs so I did not need much, but tech assessed potential problems and performed maintenance quickly. Only reason 4 stars is the remote they provided was overpriced, but was my choice to take it. Also, on the phone I was told there was no cost to have tech do assessment but afterwards was charged 50$ for diagnostic. I like to support local businesses so would use again.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I’m very happy with new opener and the WiFi option plus the outside keypad. Estimator did a great job reviewing my situation and gave me options. Quality of work 5stars and fitting me in quickly 5stars. There was a late change in the actual contractor on the day of the work (happens) and he arrived later than expected. But he still got everything completed before my return home. They billed me in two installments which gave me a week to go over the new work (if there were any issues). There were none. Installer then came by later to go over any final questions before sending me final invoice.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Installer did a great repair,.

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Service Provided:
Garage Door Repair

Product:
Springs

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Madison / Dane County

(608) 351-3044

(608) 351-3044
Jefferson County

(920) 241-8057

(920) 241-8057
Walworth County

(262) 246-2415

(262) 246-2415
Rock County

(608) 390-1551

(608) 390-1551
Precision Door Service
Office: (608) 807-0305
1412 Parkside Dr
Ste 1206

Madison, WI 53704