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about Precision Garage Door in:
West Bend, WI
Precision Garage Door of Madisonhas received 83 reviews, averaging 4.84 Stars:
West Bend, WI
Product:
West Bend, WI
After seeing their TV commercial on the Fox morning news, I called Precision at about 8:15am and talked with a very nice woman who took down all of my information. She asked me if someone could come out to look at my door that same morning. I told her that would be awesome! At about 9:15 Jaden called to confirm my info. He arrived in uniform, and in a nice looking company truck, about 15 minutes later. He looked everything over and thoroughly reviewed his findings with me, offering me several options. There was no high-pressure sales pitch. Just honest options. Since I am planning on replacing my two doors next year, I chose the base repair option and Jaden got to work. After about 45 minutes, he was finished. As a part of his service, he reconnected the opener that I had disconnected and made sure that everything was operating properly. He also pointed out the replacement cables and brackets that he had installed. By the end of the hour he had everything cleaned up and was on his way. I think that this was the most efficient and painless home appliance repair that I have ever experienced. Thanks to all at Precision Garage Door for your fast and reasonably priced help.
- Dale Daugherty
West Bend, WI
Excellent service.
- Lee Kidney
West Bend, WI
100% impressed with,first,your tv ad and your phone book ad. Glad to see that all techs are background checked. Gives me confidence that the person here is here to do a job as opposed to something else. Your tech,Mat, was awesome. Very knowledgeable and helpful with information about the door system and did a very nice job. The lady whom answered the phone was awesome as well,very friendly and presented herself very professionally on the call. I could not have made a better choice and am pleased I called you. Professional,honest,knowledgeable friendly and on time with work down with pride.
- Richard Heller
Product:
West Bend, WI
Jake showed up exactly when he said he would and quickly diagnosed why our garage door would mysteriously open and close on its own.
- Scott
West Bend, WI
Excellent service. Timely, accurate, made sure everything works as expected. The price was higher than I expected, but we're very happy with the results!
- Jodi Casetta
Product:
West Bend, WI
I called Precision Doors because of your TV commercial and BBB rating. I called at 19:00 hours and spoke to a live person who was very professional and courteous. She gave me an appointment for the very next morning. The Tech was at my house at 09:00 the very next morning!! He spent time assessing the issue and provided me with three options. He thoroughly explained his findings. He was very personable and professional. An hour later, he completely repaired or replaced what needed to be done!! I am extremely happy and satisfied with his work!!! I would strongly recommend Precision Door to anyone needing garage door repairs!! Thank you so very much for the world-class service!! Dr. Jim Jones, PhD.
- Jim Jones
West Bend, WI
Super quick and the technician was very good and told me what I need to look for in the future. Thank you!
- Jody King
Product:
West Bend, WI
Found you on Angie's. Pedro was wonderful about explaining exactly what I needed. Gave me several choices for repair and replacing my garage door and opening device. Set me up with everything I needed till my new door arrives.
- Lynda Witt
Product:
West Bend, WI
My garage door was hanging crooked with a broken wire on the left side. Brian solved the problem quickly and completely.
- Carolyn Wells
West Bend, WI
Needed Garage Door Springs replaced. Was able to get that taken care of the same day. You could tell that the Tech knew his stuff because he had the old springs removed and the new ones installed in less than an hour. He also recalibrated the garage door travel in minutes. Very satisfied.
- John s & sonja e Lawrence iii
Product:
West Bend, WI
Our garage door spring broke on a Friday night and we called Precision on Saturday and it was fixed on Sunday. Not only did they fix the spring they checked the whole door and found I had some bad rollers and bearings. The technician (Colin) was very thorough and gave me 3 price options. Thank you for the great service!
- Warren
Product:
West Bend, WI
We had a spring break on our garage door on a cold Saturday late afternoon. I called Precision at 3:30 and by 5pm that same day we had a tech here to assess and fix the problem. He was very courteous and offered options, explanations and help. The door was fixed faster than we imagined and we could again use our garage. We appreciate the wonderful service received from the first phone call to final repair.
- Kathi Chrisman
Product:
West Bend, WI
was a very professional gentleman
- Carole Ahlers
West Bend, WI
Super fast service. We called Saturday and a technician was out Sunday. He found a few additional issues and was able to solve them with the tools on the truck. We got a new opener and 2 door tune ups for the house. The new belt drive is so quiet! A+ service!
- Robert g Kempfer
Product:
West Bend, WI
Our service Tech, Eric, was very professional. He was knowledgeable and explained what he was doing and why. We will always recommend Precision and come back to you if we need to. Thank you for your quick response to our issue.
- Richard & Corinne Meyer
Product:
West Bend, WI
Working with Precision was easy and enjoyable. Service was fast, professional and friendly from start to finish.
- Kara Moran
Product:
West Bend, WI
Your company was very prompt and efficient.
- Kathy Amundson
Product:
West Bend, WI
Looked in phone book under garage doors. Looked for someone who serviced Raynor doors and within 24 hours time frame to come was a plus. The garage door wouldn't shut all the way. Dan was very knowledgeable and thorough besides being friendly. He was impressed by our old 1/3 hp Raynor opener- over 30 years old and no problems except not able to sync with newer vehicles. Raynor door 25 years old had a cracked frame on the top middle. So Dan wrote an estimate for new door and opener. Can't wait to have a new unfaded brown garage door and a quieter opener. Also looking forward to syncing the van to opener. So glad I called Precision!
- Nancy Haferman
Product:
West Bend, WI
We tried for emergency service, but had to wait till the following day to have our spring repaired. Because we are purchasing a new garage door in the next few months, we requested the least expensive remedy. Instead, we were told additional parts needed replacement at a total charge of $552. At that point we had no choice, but to agree or lose the service fee of $70 and wait another day to get out of our garage. Work was done well, but disappointed in inflexibility of repair cost.
- Ken C.
Product:
West Bend, WI
Stu was awesome, as usual. Courteous and extremely knowledgeable, was able to quickly get our damaged door functioning once again, and give an accurate and very reasonable quote for final repairs
- Thomas & leslie Romoser
West Bend, WI
Very good job. On time.
- Joan a Petersen
Product:
West Bend, WI
I selected Precision because of the Google review and Google guarantee. My experience was very positive. They arrived next day in less than 24 hours on time or actually early to their 12-4 appointment window, 12:10 PM to be exact. The technician was extremely informative, thorough and expert and professional. He made the necessary repair and tuned up (i.e. adjusted, lubricated and re-programed all remotes). I would estimate he was here just over an hour. However, the Precision service call charge went from $69.95 to $284.90! So to sum up this review the service was outstanding but not cheap! The 4 stars is solely related to price.
- Carlos Ruiz
West Bend, WI
They had good reviews so I called them. Mark came out and told me he would install a door exactly like I had, but better and up to code. Mark also said he would give the same deal to all the owners in my complex because none of us had garage doors that were up to code. Andy came to install my door. The door I had previously had a turn handle to open the door in the event the motor quit, as none of the garages have side doors. My new door does not. When I mentioned it to Andy he said I'd have to talk to Mark. Then I asked about the safety sensors. Andy said I'd have to install a new motor, which costs as much if not more than the door. So my door is still not up to code, and I'm screwed if the motor dies because there is no way to get into the garage. And Mark doesn't answer or return calls. The door is nice and quiet but I want what I paid for, which was a door just like mine, with the handle, and the safety sensors. Will be reporting this to the credit card company.
- Branwen l (brandy) Wosika
Product:
West Bend, WI
The best service and job performance.
- Mike & deb Streets
Product:
West Bend, WI
Great and fast service!
- Thomas a. & diane m. Lathrop
Product:
West Bend, WI
Called for warranty service and they wanted to charge me over $400. They told me o ly natural use is covered. Not sure how we could have unnatural use. Then they told me items rusted due to sitting in water. The door and all parts are above ground, and no pooling or standing water is around the area. Concrete garage slab and concrete drive are pitched away from the garage. Warranty is useless. They don't stand behind their lifetime warranty.
- Joel Hendricks
West Bend, WI
Within 30 minutes of talking on their website chat option, Dan was onsite looking over both of my garage doors. He was very friendly and very professional. He told me he would be done in 20 minutes and he did not lie. If I ever need my garage doors serviced I will gladly have Precision do the work!
- Derek Duba
Product:
West Bend, WI
Steve was on time,very professional, and was fast and efficient.
- James Kiesow
West Bend, WI
The service technician arrived promptly. He explained the problem with my overhead door and performed a thorough examination of all the working parts. He even installed a new light bulb into the power opener as a favor for me????
- Janice Young
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
Colin was polite, knowledgeable and worked quickly to solve the broken spring on my garage door. He provided all of his recommendations and the best solution for what our needs. I will be using Precision again in the future.
- Jen