(800) 251-9757

Read what people are saying
about Precision Garage Door in:

Fitchburg, WI

Precision Garage Door of Madison
has received 79 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Derrick arrived much sooner than had been offered. He was very professional and did an outstanding job explaining my issue and what needed to be corrected. He also pointed out some other possible trouble areas and gave me a precise breakdown on costs. He was very honest about what needed to be done now and what could be done at a later date. I decided to have a number of things corrected in hope of heading off future problems.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great job, great timing.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt and very friendly service. Kurt Schneider, who came to inspect the garage door, was very professional. Provided us with an estimate and options for the repair and was very efficient in completing the job the same day.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Garage Door Repair. New opener, new springs, new rollers. Kurt was very courteous and professional. He explained everything to us and explained to us how to operate the new opener and just how everything worked. The garage door is working great and so quiet. Thanks Kurt and Precision Garage Doors.

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Service Provided:
Garage Door Opener Install

Review:

Very pleased. Got an appointment right away. Very good communication with confirmation email and phone call by technician before arrival. Kurt was very friendly and professional. Gave me options about how much work I could consider and he did not try to push any extra or potentially unneeded service. Work was done promptly and efficiently on the spot. Will use you again for future needs.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Derek was our service tech. Very nice, professional. Fortunately we didn’t have a big problem. Derek gave us some helpful hints. Would consider your business for future needs.

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Service Provided:
Install Garage Doors

Review:

Fast an efficient service. They offered us options on repairing or replacing. Also made sure everything was safe and reprogrammed We will call them again fir any door repair in the future

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Service Provided:
Garage Door Opener Repair

Review:

Our Service Rep Kurt Schneider listened well to my walkthrough of my prior door opener install challenges that were overcome and our current problem with programming the new unit. He confirmed the install was OK and checked and adjusted a couple wiring hookups and then redid the limits programming to solve the run problem effectively. Kurt finished up programing our keypad and 3 remotes and all functions are now working perfectly. Great job to solve all issues, confirm we are good going forward and all done in 1 hour on site. Thanks Kurt.!.!

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Service Provided:
Garage Door Opener Repair

Review:

My garage door broke down last night. I made calls to many companies. Precision CSR picked up phone within a minute wait time. She was able to schedule an service call next day. Service tech Joe was able to resolved the issue quickly. He was courteous, followed Covid protocol. He was able to resolve the issue to my satisfaction. I will definitely use them in fire of need arise. Pranab

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Service Provided:
Garage Door Repair

Review:

I was very pleased with the service. Derrrick patiently and methodically analyzed the problem and explained what he was doing. Very helpful. He also called 30 minutes before arriving.

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Service Provided:
Garage Door Repair

Review:

Courteous and knowledgeable technician that helped immeasurably. Diagnosed problem quickly and determined there would be a long lead time fix. As it is winter and a storm coming, he found a replacement door in stock and arranged installation within two days. I am very happy with the level of service and concern. Thanks!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Service was prompt and the work was very well done.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Really enjoyed and had great confidence in your service rep Kurt. He was personable, knowledgeable and very competent. Thank you. We will definitely use Precision Door in the future.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My husband found a coupon in an advertising flyer. He called in, was able to schedule and appointment for next day. Our garage door was still functioning but making a lot of noise when opening and closing. Service person called ahead and was right on time. He was very professional and courteous. He greased and lubricated the door parts. The light was malfunctioning and he repaired it. Door is now working much more smoothly. Thank you.

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Service Provided:
Garage Door Repair

Review:

Great job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service provided: full maintenance on garage door. Replacement of springs, plates, rollers. Replacement of white vinyl top stop and Black vinyl bottom seal. My call was simply to replace the 2 vinyl stops that had worn down over the years. At your serviceman's strong encouragement, I went for a full array of improvements. Costing $900. My complaint centers on the 2 new vinyl seals installed. They were clearly not functioning properly by the completion of the job....getting caught in the door mechanism and leaving light gaps at bottom of door (prior stops did NOT have these issues.) Serviceman stated that the situation would correct itself with some use. I have waited til the end of the week -- 5 days with continuous use -- before responding to your survey. If anything the situation has gotten worse. I do hope to hear from you SOON and give you the opportunity to correct the situation. If not, my recourse would be to : 1) call Overhead Doors - who are excellent, but are not scheduling currently, to rectify the situation 2) post on our Dashboard ( Condo Assoc.) my dissatisfaction with your service 3) notify DATCAP, Better Business Bureau, etc. I'm sincere insaying I hope we can work this out. Right now I feel as if I've been taken advantage orby a less than professional company. Call me at 608-271-7975

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Kurt was awesome. Such a nice guy. He did a fantastic job. It was a Saturday so I thought I'd have to wait until Monday but he was there 1 hour after I called. Excellent service.

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Service Provided:
Garage Door Repair

Review:

Very timely, polite and fix the door. I am grateful that they are open during this virus. Thank you.

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Service Provided:
Garage Door Repair

Review:

You guys are great! Found you after google search...sounded like you'd be there quickest. Kurt arrived on designated time slot and was wonderful to deal with. He checked things over, told us options and fixed things right away. He was so pleasant to deal with. We will call you when the next probs appear.Thank you so much.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Kurt did a great job repairing the garage door. He reviewed his work with me upon completion. I will use this business in the future if needed. Thank you.

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Service Provided:
Garage Door Repair

Review:

Same day service! Rick was here about an hour after I called, thoroughly explained the problem and gave good suggestions about what to replace. He was polite, knowledgeable, thorough and efficient! I highly recommend Precision Door Service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Stu came out today and fixed our door guide. Thank you for the great service. It is always a pleasure to do business with people who understand that their real business is service not the products. It is getting harder and harder to find people committed to providing quality service like Stu. I spent more than forty years as a consulting engineer and our product was not documents for bidding but service to our clients. What made my job fun was helping our clients solve their issues related to wastewater treatment and conveyance. We will be moving to Bend, Oregon soon and hope to find a Precision Door dealer in the neighborhood. Once again thanks for the prompt and efficient service. Jim and Linda Kleinschmidt

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Service Provided:
Garage Door Repair

Review:

Very professional, efficient and courteous service. Very pleased with this company.

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Service Provided:
Broken Garage Door Spring Repair

Review:

After trying numerous companies and either getting a “no we don’t service that” or getting no reply at all, I was referred to Precision. I called them yesterday and they were here today. Had it fixed very quickly and at a good price. Very courteous service people as well. I highly recommend and will be using them for all our garage door service needs in the future.

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Service Provided:
Garage Door Repair

Review:

I chose Precision Door due to the positive comments on your website and your A+ rating from the BBB. I was in need of a garage door repair. You were prompt and able to visit my property the same day. I found the serviceman, Alex, to be knowledgeable and honest. He ended up replacing my opener and the seeing eyes. He explained things and talked about what I might expect in the future due to the age of the door and other components. The only negative comment would be regarding my initial call to request an appointment. During the conversation, I asked what the trip charge was and it was stated that it's $69.95. There was no mention at that time of the $15 fuel/environment charge. This should be made clear up front by the person answering the phone. OR just change your trip charge! I will likely use you again because Alex was great!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Came same day as I called. Did a good job.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Alex installed a new garage door opener today after thoroughly explaining all the options. I am so happy to have a smoothly functioning door again, after being unable to open my garage door over Christmas! These things always seem to go wrong at the worst times. Alex was kind, friendly, and professional. He gets extra points for bringing in my two garbage cans, unasked!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fast service and expert opinions! Couldn't be happier with the results.

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Service Provided:
Garage Door Repair

Review:

I have used Precision Service a few years ago... very satisfied with the job. Our Cable broke now after many years. The Service person came right away, was very good to talk with & he explained what was wrong. Completed the job in good order & was very personable. We would certainly give him and the Company a FIVE STAR rating!

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Service Provided:
Garage Door Repair

Review:

Technician Rick was right on time and efficiently corrected a situation in which the wall anchor bracket for the operating track pulled away from the wall, and adjusted spring tension, a process that can be hazardous for those who might try to Do-It-Yourself. Reasonable charge. Great company and I'll call them again if need be.

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Service Provided:
Garage Door Opener Repair

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Madison / Dane County

(608) 351-3044

(608) 351-3044
Jefferson County

(920) 241-8057

(920) 241-8057
Walworth County

(262) 246-2415

(262) 246-2415
Rock County

(608) 390-1551

(608) 390-1551
Precision Door Service
Office: (608) 807-0305
1412 Parkside Dr
Ste 1206

Madison, WI 53704