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about Precision Garage Door
Precision Garage Door of Madisonhas received 3530 reviews, averaging 4.88 Stars:
Madison, WI
Franklin, WI
The representative that was sent was super helpful, polite and very knowledgeable about garage doors. I was totally happy with the experience.
- George Moraza
Madison, WI
Precision came within an hour after calling them. Fixed the problem and kept me well informed. Great work and service. Highly recommend Precision!
- Mary Grabot
Madison, WI
Kurt Schneider was my technician. He was great! Explained all my options and worked fast and efficiently. Made sure I knew how everything worked before he left. Highly recommended.
- Kathleen Maier
Product:
Fitchburg, WI
this was a total replacement of a very old garage door system at my daughter's home in Madison and as she was at work, I was present for the installation to help her out. She chose Precision Door initially because of a coupon we received in the mail, but then after talking to several other companies, settled on Precision for price and availability and warranty. The scheduling folks were very helpful in offering us several options for more rapid installation when cancellations occurred before our scheduled date, and never argued when we were unable to accommodate a change in date. On the scheduled date, the two man crew arrived early in the stated window of time, and were polite, efficient and very friendly andprofessional. They completed an entire replacement of the double garage door, rails and belt drive opener in just over 2 hours and cleaned up the entire area spotlessly when done. They explained the use and care of the door as well as the warranty and told us if there were any concerns to just call and Precision Door would come back and make things right. The door is beautiful, the weather stripping and rails are perfectly installed as is the opener, and the operation of the door is smooth and nearly silent. I would give them my unconditional reference.
- Corey Sielaff (homeowner) and Jerry Sielaff (father of homeowner)
Product:
Madison, WI
I called Precision this morning. It is now 3pm and I have a beautiful new garage door opener. Kurt came right out and walked me through everything. Very well done! Could not have been better. Thank you, Kurt! You are the best!
- Wendy Woodard
Product:
Sun Prairie, WI
Best service experience! Felt as though our business was valued. Our technicians Joe and Pedro let us know when they were on the way and arrived promptly. They were respectful of our home and us. Performed a check of our door, made recommendations to improve its performance and competed the work. Answered my questions about maintaining my doors function. They provided info on current technology and prices for future consideration. Highly recommend this company for your garage door needs.
- Don & terri Klubertanz
Racine, WI
Great service tech! Very polite and knowledgeable, his name is Matthew. He made sure I understood everything prior to servicing as well as at completion. Very clean. Did not leave a mess in my garage.
- Laurie Krueger
Product:
Cottage Grove, WI
I called Precision Garage Door this afternoon when my garage door would not open. I was fortunate enough to have your service technician Matthew Berends arrive to do the repairs. He explained exactly what should be done and offered several options for repair work explaining each option in detail. I hope you realize what a good representative for Precision Door you have in him. Because of Matthew I will strongly recommend Precision Door to anyone that needs service. PS more products than just rollers purchased but your system only lets me pick one.
- Ann Bertram
Product:
Fitchburg, WI
Matthew Berends, technician was very professional and thorough with his work.
- Chris Schriever
Product:
Madison, WI
Technicians were friendly and knowledgeable. They addressed and solved various problems. If asked I would highly recommend them to others. I thank them for their service. Thanks, Juanita Blackmon
- Juanita Blackmon
Milwaukee, WI
Tanner was very efficient and pointed out what issues the door had and corrected them, now our door works like new.
- Jennfier Salatnik
Product:
Madison, WI
Kurt Schneider came out for maintenance work on our garage door that was installed a year ago. He was extremely knowledgeable and helpful with how to maintenance our garage door going forward! Great customer service and truly a best experience!! Would highly recommend his services due to his professionalism and great customer service. Appreciated Kurt’s positive attitude and authentic personality-it’s easy to recognize great service, especially these days.
- Charles "bill" Docter
Elkhorn, WI
Knowledgeable and competent
- William Altergott
Milwaukee, WI
My garage door's electric eye safety unit was knocked askew. I called yesterday afternoon and got an appointment for today. Stu the repairman was prompt, helpful, efficient, and friendly. He realigned the electruc eye units. He also replaced the wheels in my garage door and lubricated other parts. The door works smoothly and quietly now. He also offered advice if we need service in the future, based on his observations of our garage.
- James Mooney
Fitchburg, WI
I was very pleased with the quick and efficient service I received.
- Happy Customer
Product:
Milwaukee, WI
To start, I called and Stu, the technician was able to stop by same day. Stu showed up and had diagnosed the problem and had a solution in minutes. He was efficient and exceedingly courteous and kind. My expectations were exceeded and I am so thankful that I called Precision Garage first. You have earned a loyal customer for life.
- Garrett Oreilly
Madison, WI
They were able to send someone within a couple hours after I called. The technician was very knowledgeable and helpful. He presented 3 options for repair and helped clarify the details of each.
- Matthew r Barr
South Milwaukee, WI
jake came on time stipulated. very courteous. knowledgeable. job was well done. of course answered my questions and suggestions for maintenance.
- Mike Kordus
Madison, WI
Kurt Schneider did a fabulous job! He was very friendly and professional. He went over in great detail what was wrong and what the estimate was for. He did make a recommendation and what we may need for the future but he did not force us to do the recommendations now. He complimented me on how I have been maintaining the garage door with the lubrication spray and how that has really helped any further damage to the door. I really hope I get Kurt as a technician in the future. He was awesome!
- Walton (skip) Miller
Product:
Mukwonago, WI
Matthew B came to my home for a repair. Not only was he very considerate, he was very helpful explaining what he saw and made the repairs faster than expected!
- Sean Mcfeeley
Product:
Madison, WI
Joe Was very thorough and did a Great job replacing springs, roller, brackets and cables.
- Greg Raasch
Product:
Sun Prairie, WI
Our experience was a good one. Pedro made the experience painless. He diagnosed our problem and fixed it same day. Pedro also gave recommendations and I felt very comfortable that he was really looking out for us. I wouldn't hesitate to use this company again and I absolutely will refer anyone who asks to your company.
- Travis Wedige
Product:
Verona, WI
I had called because the cables on my garage door were fraying. They had Kurt out to my house within a couple of hours. He was prompt, friendly, and professional. He not only fixed the cables but installed new insulation, coils, and a garage door opener. I am very pleased with the service we received from both him and the company.
- Scott Breunig
Product:
Waukesha, WI
Absolutely first class all the way. Something had gone very wrong with our opener and the door was opening and closing on its own, including about every five seconds one night when I finally had to disconnect the power from it. Kendall was there promptly as promised and did a sensational job for us. He was professional, knowledgeable and very courteous. There is a right way and wrong way to do business. This was definitely the right way. Thanks so much!
- Steve Gardner
Product:
Madison, WI
My garage door broke on Sunday. I called, they were out here within the hour. I worked with the technician Pedro, he was very forma, polite, and knowledgeable on everything. 10 out of 10!
- Adam Diorio
Product:
McFarland, WI
I was quoted $125-$189 for the spring repair and $70 for labor trip charge on the phone. What I got was extreme price gouging and felt pressured to go ahead with other repairs with super inflated prices. The $350 for the spring isn’t really an issue because it looks like a higher quality spring. I was charged $95 for bottom brackets that had a retail cost on Amazon of about $12, $95 for a center bearing plate that would cost between $10-20 retail, $140 for an operator bracket that should cost $20-50, $160 for 7 feet of steel cable pulley. I got fleeced because I wasn’t knowledgeable of these parts and their cost. Repair time took 40 min tops and trip charge is knocked off if they do the repair. I imagine Precision pocketed $300-400 over that actual operations cost today. Not happy. Edit-Nothing against the tech-just the extreme price gouging.
- Jordan Hipenbecker
Product:
Madison, WI
Precision has always been our garage door "people" ! My husband and I both heard a "clunk" as the door went up last night - we called Precision and because of their excellent customer service, professionalism and caring ways they were here the next morning. Jayden was prompt, professional, courteous and fun. He knew what exactly was wrong and fixed it within minutes. They take care of us like we are family. Thank you ! Roger and Carrie Stoltenberg
- Carrie & Roger Stoltenberg
Milwaukee, WI
Tanner was really great! He was efficient, nice and very honest. He also made sure that all my questions were answered before leaving. Really appreciate it!
- Jessie
Product:
Franklin, WI
I was having trouble with a recently installed door. Called, a service man came the next morning and resolved the problem. Happy with the quick response time and courteous service.
- Terrance T
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
Joe was prompt, courteous and knowledgeable. He fixed our squeaky door in no time flat.
- Shirley & Steve Crocker