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about Precision Garage Door in:
Franklin, WI
Precision Garage Door of Madisonhas received 65 reviews, averaging 4.74 Stars:
Franklin, WI
Franklin, WI
I was having trouble with a recently installed door. Called, a service man came the next morning and resolved the problem. Happy with the quick response time and courteous service.
- Terrance T
Franklin, WI
Stu did an inspection of my garage door after my snow plow company hit the siding next to the garage door. He inspected and lubed everything.
- Cathy Citkowski
Franklin, WI
Had some garage door opener issues. Jacob went over the ways to solve them and ultimately installed a new garage door opener. We are very satisfied with the work he did and will have him install another door opener in spring on a smaller door.
- Dominic j & joan Giuffre
Product:
Franklin, WI
Mike did an outstanding job repairing our garage door. He was very knowledgeable, skilled, efficient and polite. I was also pleased that he was able to come within a couple of hours of placing my call to Precision. He analyzed the repair, explained the options for repair and completed the repair in 45 minutes. He also cleaned the area upon completion.
- Debbie
Franklin, WI
I was referred to precision door by Angie’s list. The technician that came to my home was very knowledgeable. We have ordered a new garage door and hope to have it installed within the next week. The last time I used precision was 15 years ago when they replaced my garage springs and I was happy with it
- Terrance T
Product:
Franklin, WI
Installer did a great job, was polite and professional. They were able to arrive faster than other services and prices were reasonable. In hindsight, I realize I didn't need the up-sell of pulleys and bearings. Otherwise, very satisfied
- Mark Hanke
Franklin, WI
Excellent job! Quick and efficient no complaints! Springs and rollers replaced works like new, all options were explained.
- Jim Schumaher
Product:
Franklin, WI
Our experience with your company was super. The service was prompt. The service technician Jake was professional, courteous, friendly, and took the time to answer all our questions. Your BBB rating was right on point. Would highly recommend your company.
- Judy G.
Product:
Franklin, WI
02/08/22 Service was available quickly. The serviceman was friendly and well informed. All the parts needed for my repair were on the service truck, just as stated in the advertisement I saw on TV just hours after my garage door broke.
- Michael Theis
Product:
Franklin, WI
Service and amazing speed in solving the problem. Called Precision at 9:20 am. Technician was working on the door by 10:20 and finished replacing broken part in less than 20 minutes. Technician was very personable and an asset to your business. Thank you !
- Judy Bartels
Franklin, WI
My neighbor recommended your company to repair our garage door and I was happy she did, as the serviceman was very courteous and knowledgeable. He diagnosed and repaired the problem within a very short timeframe. The door now operates smoother than it ever has. I was very pleased with the service and will use them again when needed.
- Virginia f & robert s Stawicki
Franklin, WI
My Service Representative was OUTSTANDING! Walked us all the way through the process. What's needed, what's not, pricing, time table, warranty, and clean up. I would recommend Precision Door Service.
- Michael Connor
Product:
Franklin, WI
Dan was great installing a new garage door opener and also clearly explained how the opening devices can be programmed. Very personable Thanks Dan.
- Jeffrey Rude
Product:
Franklin, WI
Had service with Precision when spring broke few years ago & we found you to be thorough, professional and very competitively priced! Dan today was incredible!
- William p & shirley a Simon
Product:
Franklin, WI
I am satisfied with the repair but feel like I was ripped off on the price. Last time I paid about $300 to have this company replace 2 springs. In checking the average costs online, the average cost is given as $200-300. I was charged $657 which did include new rollers. I would never have selected this company if I knew they were going to double the price from what I paid last time. I complained to the tech but he just shrugged his shoulders. I hope this review saves some other senior living on social security from being ripped off like I was. Again the repair was fine and the tech friendly and competent. Just way too much money. Never again.
- David Linz
Franklin, WI
I definitely give Precision a 5 star rating. Rick came to repair my garage door during the Pandemic and rain. He was prompt, professional, down-to-earth and knowledgeable. He explained exactly what was needed and happily answered my questions. A keeper. Thanks, Rick!
- Kathy Wetzel
Franklin, WI
Steve G. was prompt, efficient and pleasant. I have used Precision for 13 years with no problems. My broken spring was fixed in no time, and now my garage door opens and closes without worry.
- Michele e Kenner
Product:
Franklin, WI
My technician Steve was terrific! He explained up front what the costs of the repair would be so there were no surprises. When the job was done he showed me everything he had taken care of. A very polite and professional individual. I would not hesitate to recommend Precision Door Service to my family and friends.
- Carol Poole
Product:
Franklin, WI
Great service overall. Easy and quick appointment. Our technician, Stu, arrived first thing in the morning, on time along with a reminder phone call. He was very knowledgeable and explained the problems and the steps to fix the door. I was concerned that we would be given an immediate sales pitch for a new door since the door in question was from the 80s. We were instead met with great service repair of the old door in less than 30 minutes! I realize our very old door will eventually fail completely so I asked about a new door. Stu took measurements, explained options, and was not all forceful on selling the option. I now feel prepared with a replacement solution as I know..and Stu knew, that eventually my older door is going to permanently fail. Thanks for the honesty and speed of service. I will be back.
- Michael Wiemann
Product:
Franklin, WI
I chose Percision based on cost and a good reputation. The tecs were on time, friendly, and did the job in short order. No problems, no hassles. Most of all we felt very comfortable with them at our house. I'd call them again if I needed help. 5 stars for these guys.
- Dan Hoefs
Product:
Franklin, WI
We had Precision come out to replace one damaged panel in our garage door. The workman was very friendly and efficient and the new panel looks great. We are 100% pleased and would recommend Precision to anyone.
- James Martine
Franklin, WI
The person who came was great!!!
- Jackie Cooley
Product:
Franklin, WI
HomeAdvisor matched me with Precision, and I'm glad they did. Stu, our technician, was knowledgable and efficient in fixing our issue. Additionally, he gave great advice about some additional work we were planning on having done. I am now a loyal customer!
- Thomas d & ann h Leary
Product:
Franklin, WI
Very good service
- Wayne D. Witkowski
Franklin, WI
Very efficient service. I called Thursday night and had an appointment for Friday afternoon. The service man was very friendly and knowledgeable. He did a great job and was efficient himself. My only complaint is that there is a $70 trip charge in addition to labor and parts. I feel if you choose to have the work done, the trip charge should be waived. Otherwise, my small 30 minute job still cost over $200. The part was $80 or $90, The rest labor and trip charge.
- Kristi Martinez
Product:
Franklin, WI
Rick explained everything clearly and was very pleasant. He was very efficient and we look forward to him in storing a new garage door for us. Highly recommend Rick!
- Rodney Zawacki
Franklin, WI
Rick diagnosed potential causes of broken spring very quickly and thoroughly. He offered solutions, and explained costs now and potential future costs with the scenario(s) and also based on warranties offered. It helped tremendously to make my decision. Then he repaired quickly, explained & showed the work, and gave me tips to maintain the door properly.
- JoeT
Product:
Franklin, WI
I couldn't be happier with the service I received for the replacement of our garage door opener. The technicians were friendly, explained what they would do, how to use the new opener and answered any questions I had. They even made sure that the eyes on the side of the door were at the right height for our small dog. Thank you!
- Maggie Lewis
Product:
Franklin, WI
For the most part I am satisfied. The workers were terrific, friendly, clean, efficient and explained everything. My two concerns are that the metal vertical supports on the inside of the door appear to be thinner and cheaper than on my old door, and the price was quite high. I was in a hurry to get it fixed but if you have the time I would highly recommend getting multiple estimates.
- James Martine
James, Thank you for your feedback. That is a very good question. Years ago the vertical supports in older doors were much heavier, depending upon the thickness of the steel. The vertical supports do not actually bear any weight of the door, they are there for structural integrity. Some manufacturers would put heavier supports to compensate for the thinner steel skins. The older more heavier vertical supports also put undo weight and stress on the door and springs, causing them to have a shorter life span. Our doors are a 25 gauge steel skin which keeps its structural integrity better on its own without adding additional weight of heavy supports.
Product:
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
The representative that was sent was super helpful, polite and very knowledgeable about garage doors. I was totally happy with the experience.
- George Moraza