(800) 251-9757

Read what people are saying
about Precision Garage Door in:

Jackson, WI

Precision Garage Door of Madison
has received 22 reviews, averaging 4.41 Stars:
1 2 3 4 5
Review:

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Very prompt and efficient. I would refer and use your service again! Thank you.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Able to get an appt very quickly, good communication on arrival time, quote provided prior to work being started - good experience all the way around.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Mike did a fantastic job. Was not here long and identified the problem. Very knowledgeable and professional. Gave me hints on future things I can do to keep my system working well

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Service Provided:
Garage Door Opener Repair

Review:

Colin Horsch did a great job very friendly and fast service

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Service Provided:
Garage Door Repair

Review:

That was an amazing experience. Same day service for our broken garage door spring. Michael Jasso did an amazing job on the repairs, and giving us an education on proper care for the garage door in general. He was extremely professional, cleaned up after he was done, discussed all charges before doing the work, asked our opinion on the services offered, and was very efficient. I highly recommend this company! I can not say that about some of the competition.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

You did an excellent job. 2nd time I’ve called you. Excellent! Trustworthy! Dependable! I can’t believe it was so inexpensive. Not only did I guys fix it I thought it would cost more. You could have ripped me off but didn’t. I appreciate that. Thank You.

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Service Provided:
Garage Door Repair

Review:

Great Service, I wish I could give the service SIX stars. Brian arrived on the time promised and got at the work as soon as he made his inspection. Work was done fast and priced right.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I am really happy with my new garage door. It looks so nice and adds a lot of curb appear to my house. Installation crew was very professional and answered all old my questions. Door looks amazing.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Daniel was courteous and professional when he came out to install new springs in our garage door. He walked me through the inspection he was doing and explained to me the wear points and options available for replacing parts. When complete he showed me the removed worn parts next to the new parts so that I could see why they were ready to be replaced.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your technician, Stu, was very professional, knowledgeable and personable. He performed a full inspection on our garage door which no other company has ever done. After choosing from 3 service options, Stu made the repairs quickly yet thoroughly. We were completely satisfied with the job and will definitely recommend you to our friends and neighbors.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

A bit expensive when all is said and done. I could've probably gotten it done cheaper elsewhere, but I had would have to schedule the appointment for two days out. My garage door was stuck open and needed same day service. The three stars are all for Harris. He was awesome, quick, and efficient!

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A Response from: Brian

We realize that sometimes an unexpected expenses can hurt your budget. We however thoroughly inspected your door and operator and pointed out a few items that should be addressed besides the broken cables, which you agreed to replace. We strive to leave your home with a door running in good condition for a long time to come.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I was very pleased with the service I received this morning. Dave, the technician was very personable, checked my garage door and opener, and explained the problem to me. He was very efficient and seems to know the product. I would give today's visit a 5.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I had the electronic eyes on my single door replaced. The techs did a great job. However, after the work they only checked the operation on the door they worked on. If they had checked the operation of the double door they would have seen it did not work. The electric eye next to the door they worked on was knocked out of alignment thus the door would not close. I have played with that eye several times and have it working, but it is still giving me trouble. I have never had problem with the eyes on the double door until now. (That door was installed 16 years ago.)

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The website looked very professional and the repairman called and arrived earlier and was very courteous. I declined the "extras" and opted for the better quality spring quoted at $169 installed. Someone should have indicated that it is $169 times two springs and then a $50 service charge for a total of $402. I called the manager Karen and was informed that the repair could be done with the cheaper springs......which the technician did without a complaint. I called back all the estimates I got yesterday to make sure they included BOTH springs and YES for $200 to $250 total with a TEN year warranty. Don't expect customers to know when you say $169 installed that it means twice that and another $50 for service. Sorry for the one star guys. When someone tells me its a broken spring.....I assume its one broken spring.

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A Response from: Karen B

I appreciate your feedback. On your particular door you have a two spring system. This was not mentioned by you when you booked the appointment. We can certainly replace one broken spring on a two spring system, but we do not recommend it. It is very likely that the other spring may break within a short time, due to it helping the spring that was weak or broken. I am also glad that you checked around and found that the prices we charge for your repair were in the same ball park. I believe your invoice total was $262.95.

Service Provided:
Install Garage Doors

Review:

Very nice job Mike. Thank You!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

One star? Why? You may ask. My only answer can only be, greed! I just purchased this residence and was told by the seller that one of the garage door openers was broken. It had a new battery but it still didn't work. So i "googled" your business name, got the phone number and called. I explained to the receptionist what was wrong and was looking for some advice. She insisted that a technician would have to come and diagnose and repair the problem. Your technician arrived in a timely manner. he was very polite, friendly, etc. I explained what was wrong to him. He asked for the remote, pushed a button on the opener unit and pushed the button on the remote and told me the problem was solved as he had just re-programmed the remote. THAT simple act cost me $84.95. That little problem probably is very common. I used to live in Washington Co. but left for 12 years. I guess I'll have to shop around in the future and stay away from Menomonee Falls. By the way, I will give your Technician 5 stars as he seemed like a "stand up guy".

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A Response from: Karen B

It may seem like a simple repair now that the work is completed. There are many variables and components that can break or wear down on an opener. To troubleshoot every single one over the phone would be hard. We do however have videos on our website that address common issues that could be tried before calling us and/or referencing an owners manual. When you called us, I would believed that you had exhausted all your efforts and decided to call a professional to diagnose and fix your issue.

Service Provided:
Garage Door Opener Repair

Review:

Ken was professional and quick. He found bad side brackets and offered to replace those too. Job took him 1 hour on a cold Friday night. I was a bit disappointed in the $65 charge for each of the bracket mounts.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I would recommend Precision Garage Door to others in the future. The Service Technician Stu was on time, knowledgeable, and polite.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mike did an excellent job taking care of the problem with the garage door. He inspected the rollers and bearings along with replacing the broken spring. Mike presented himself in a professional manner. I highly recommend Precision Door service to friends, family, and co-workers. I will definitely call back Precision Door Service for all my garage door repairs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Very professional with a complete understanding of work needed.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We were very pleased with the service on our garage door. Everything is working better than before. The repairman was even nice enough to remind my husband when looking at his driver

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Service Provided:
Broken Garage Door Spring Repair

Madison / Dane County

(608) 351-3044

(608) 351-3044
Jefferson County

(920) 241-8057

(920) 241-8057
Walworth County

(262) 246-2415

(262) 246-2415
Rock County

(608) 390-1551

(608) 390-1551
Precision Door Service
Office: (608) 807-0305
1412 Parkside Dr
Ste 1206

Madison, WI 53704