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about Precision Garage Door in:
Madison / Dane County, WI
Precision Garage Door of Madisonhas received 1204 reviews, averaging 4.90 Stars:
Middleton, WI
Madison, WI
Excellent response time and above excellent work done by Pedro!! He was courteous, helpful, knowledgeable and very friendly. He explained everything in detail so I knew exactly what I was getting. I’d hire your company back in a minute. I have already told 2 people about you, who need their doors replaced! Hopefully you realize what a high quality employee you have in Pedro. Great job! Well done!
- Laura Olson
Product:
Madison, WI
They were so professional and made sure that their technician was identifiable ahead of time. Prompt, courteous, respectful, reliable--just amazing customer service that we don't see anymore. Fixed the problem and explained what he did. Just a really great experience.
- Barb Osborn
Madison, WI
You installed my door in 2009. The technician Pedro was kind but did not high pressure me even though he knew his stuff.
- Laverne Marcus
Madison, WI
Brian: Your Precision Door Associate just installed your top of the line garage door unit and changed out the wheels and fitted my garage door with a new pad. He was professional, sincere and very knowledgeable of your products and a dam good salesperson, since I spent twice as much as I originally planned for replacing my garage door unit. I'll recommend Precision to more Tamarack Trails neighbors. Take care. -- Nino Amato, 64 Oak Creek Trail, Madison 53717
- Anthony Amato
Product:
Fitchburg, WI
I like that fact this company is owned and operated by veterans. The phone call to obtain information and see about booking an appointment was handled very professionally. They came on Sunday, (New Years Day), which was greatly appreciated, at no extra charge. Pedro our service tech, served 8 yrs. in the Army. Pedro arrived within the time frame I was given. After completing a thorough inspection of the door, I was given 3 options of repair, , which i liked. The repair was completed professionally and within the time frame I was given, The repair was explained, and I was given a cpl. maintenance suggestions, to help extend the life of the repair. We are completely satisfied, and Precision will be our first call if we need any service in the future.
- Guy Gorsky
Product:
Madison, WI
I saw your TV commercial and then spoke to a friend that reassured me that you guys are the best. I had a new opener installed and so far it seems great. The technician was professional and helpful.
- rob Hanzel
Product:
Cottage Grove, WI
Installer was professional with quick service and good customer relations. Install included pairing my vehicle remote. Also showing additional lubrication areas for yearly maintenance.
- Jim
Madison, WI
The young man that came out to my house this morning was fantastic! He was very prompt and was eager to get things fixed. He did a great look over and then reported the issues. I did not have everything done that could've been, but he understood. He said it would take him about an hour and he was done in less and everything works wonderfully now. IU would have him any time I need help. So pleasant and respectful. We need more people like that in the world. THANK YOU!!
- Kathy Huss
Product:
Deerfield, WI
Kurt was polite and amiable while doing his inspection diligently. He answered my questions promptly with easy-to-understand statements. He explained that my current garage door is no longer manufactured and may need to be replaced if it malfunctions in the future.
- David a & Betty a Luck
Fitchburg, WI
Great service, easy to setup appointments. Excellent customer service. Free quotes!!
- AA
Middleton, WI
We were a no show at the specified time given to us. I called and was told we were put on a later alternate list. Unfortunately no one notified us and I wasted a day waiting. Poor office help might be suspected, but that's you're fault Brian ultimately. When we finally got our service done, Joe the technician was proficient and concise. Kudus there. Pricing is also an issue, checking later I feel that it was grossly unfair. I'm not happy and have good reason. My time is valuable too, but no one seemed to care...........
- Gregg Wellner
Product:
Madison, WI
Excellent experience - will definitely recommend!!!
- Pamela Ottelien
Product:
Waunakee, WI
Kurt was excellent!! Prompt, kind, courteous! A great employee who represented Precision Garage Door Company in a great manner. I would highly recommend him. Thank you, Dixie Olson
- Dixie Olson
Product:
Madison, WI
I called precision door openers because of a flyer that came in the mail. I was able to get an appointment for an inspection in a very timely manner. Pedro inspected the garage door unit, made recommendations and explained what my options where. He was very patient with my questions and very thorough with his explanations. He also recommended a lubricant that I should use every three months on the moving parts of the garage door opener. Pedro is an excellent representative for your company. You are lucky to have him as an employee. And because of him, I will definitely recommend your company to my family, friends & neighbors.
- Lois Oneil
Product:
Madison, WI
From the phone call at the end of the day on Friday, to the news they could arrive the following day was a big blessing because our car was inside the garage. To the end of the service call when we were told the cost adjusted less and we would have a three year guarantee. The women answering our call was professional yet personable and the man working hard on the door we feel was honest and we were not push into spending more than needed to get door working better than ever. Thank-you
- Julia and Dennis Jenkyns
Verona, WI
We are so happy with the service we received. Zach arrived even before the appointment time which was great. He was very professional, fixed the problem and enabled us to use the door less than 24 hours after we had called for service. That is great customer service!
- Marshall Brinkman
Poynette, WI
Fast service! I called on a Tuesday, received an appointment for the following day. Appreciated the discussion and explanation of parts/service I needed, plus an itemized cost list for Plan A and Plan B (immediate needs vs. optimum parts/service for years to come). Joe was efficient and courteous. My garage doors are quiet again!
- Linda Kohl
Oregon, WI
Kurt arrived at stated time. Thorough assessment of door condition, replacement options. Answered questions precisely with professional courtesy. Well organized and a pleasure to deal with. I look forward to setting up an installation date for a new door with Bryan tomorrow.
- Colleen a Duckwitz
Product:
Fitchburg, WI
Precision Door was recommended to me. Jacob did a wonderful job of cleaning up a real mess. I recommend Precision Door without reservation.
- Gary Scheppke
Product:
Middleton, WI
They were able to come out the same day! The contact was very polite and clear with the work effort and parts that were going to be replaced. Would definitely refer them to anyone that needs to have their garage door repaired.
- Gary Statz
Product:
Lodi, WI
Had great service in the past, why change? Pedro was excellent and very professional. Spring warrantee from a previous installation greatly reduced my bill. Warrantee was a great thing. Highly recommend signing up with Precision as you go to all things garage mechanics! Had my broken spring replaced and up and running within an hour.
- James o. Sawyer
Product:
Madison, WI
I called in to schedule an appointment, was told there was an available opening from 4-6PM. Technician called letting me know he was actually available earlier than expected. The tech showed up early, performed a multi point inspection gave me three quotes and after approving the service. Completed the job in a timely manner. Colin was very professional and informative. Would recommend to friends and family.
- Alfredo Zarate
Product:
Cottage Grove, WI
My door was in bad shape so I need to replace it, but Jake from the Madison office was great. He at least got my door closed while I wait to get the new one installed. Thank you for the fast, professional service.
- Nicole Mathweg
Product:
De Forest, WI
Arrived in the time window given for the appointment. Called before the appointment to let me when he would arrive. Did a complete inspection, gave me my options as to what I could have done. Very quick, knew what he was doing, and completed the job with great results. Would recommend Precision Door to anyone who needs garage door repairs.
- Dennis Schmidt
Product:
Stoughton, WI
Have used them in the past
- Richard Kupp
Product:
De Forest, WI
Garage door broke on a Friday afternoon. Called and was able to get a technician to come out the next morning. The technician Joseph very professional and informative on the problem and what needed to be done to fix the problem. He provided me with a price and a time line which he completed early. Was very happy with the service and work preformed. Would very much recommend Percision for any garage door repair
- Ty Gerber
Product:
De Forest, WI
I gave your company a five star rating because you deserve it and more. I love the fact that you are veteran orientated. I do wish your veterans discount was a little higher. The service tech that came to my house was extremely polite and informative. I will be recommending you to anyone who needs garage door work done. Thank you
- Marleen Gallenberger
Product:
Sun Prairie, WI
My husband and I had used Precision in the past, after moving to our condo 10 years ago. When I called this morning to set up an appointment to have everything checked, I was amazed to actually have a technician available for service today. Joseph Gaona was able to inform me, without much delay, what improvements needed to be made on the garage door and that he could accomplish those in approximately two hours, which he did. The door open and closes more quietly than ever, with an easy to use remote. Joseph explained all the details to me and was very kind and patient. I am so delighted and confident that my garage door will be working well for me, now, especially since my husband Ken passed away in July. Martha Stofflet Sun Prairie
- Martha Stofflet
Product:
Fitchburg, WI
I just wanted to say that I was very happy with the work. The installer was very knowledgeable, friendly and efficient. I am very happy with the new opener and other needed changes. Donna
- Donna Anderson
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
Before he arrived, Technician Joseph Gaona had done some preliminary work to read through what he had done during visits in previous years so that he was aware of potential issues. He was very thorough about checking on the status of the battery problem on the control as well as in the physical opener. He asked if previous repairs had resolved the issues. He replaced the battery quickly and efficiently, asked if I had any 60 W bulbs and if I wanted him to replace them while he had the opener open. It felt like we were well taken care of by his service.
- Kathryn F Tyson