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about Precision Garage Door in:
East Waukesha County, WI
Precision Garage Door of Madisonhas received 470 reviews, averaging 4.90 Stars:
Muskego, WI
Menomonee Falls, WI
Job was done fast and correct, he was polite
- Dan Talaska
Product:
Menomonee Falls, WI
I am a repeat and loyal customer. Precision has been my go to service provider for garage door work. Our spring failed Saturday morning and made the call. The call center scheduled a call for the same day and Colin Horsch responded with outstanding customer service. He provided a full inspection and made some recommendations. We discussed the worked and decided on a plan of action. Not only was the work performed quickly, he was very courteous, answered my questions, and we even chatted about fishing! I have his card and will ask for him directly for future work (even though I have had great experiences with all technician from Precision!). Well done!
- Derek Clayton
Product:
Brookfield, WI
Great service! They were able to come the next day. Excellent customer service as usual. Our technician Jaden was amazing and offered a few options to fit our budget. He made sure I understood the work needed and explained what to look for with some of the older parts of our door that didn’t require replacement today but we’re older and eventually would. I’ve used this company a few times and I don’t bother calling any other garage door service… they are the best!
- Jill c Voelker
Product:
Waukesha, WI
Absolutely first class all the way. Something had gone very wrong with our opener and the door was opening and closing on its own, including about every five seconds one night when I finally had to disconnect the power from it. Kendall was there promptly as promised and did a sensational job for us. He was professional, knowledgeable and very courteous. There is a right way and wrong way to do business. This was definitely the right way. Thanks so much!
- Steve Gardner
Product:
Waukesha, WI
Conner the technician was extremely professional and did a great job fixing our door. Responsiveness was good and easy to schedule. Would have given 5 stars but felt the charges for parts was high.
- KC
Product:
Muskego, WI
Brian, I just wanted to say Jake represents your company very well you couldn't find a better guy. He was honest professional and knew exactly what the problem was. His quick response was amazing he was very efficient and did a great job. I am so happy we now have garage doors that are quiet and open and close with the remotes. I will always be requesting Jake for our garage door needs. Thank you Jake for all your work. We love our quiet garage doors!
- Lynn Spottek
Product:
Menomonee Falls, WI
Had to make a last minute call to diagnose a garage door opener issue. Unfortunately, the opener's motor died, which is a pretty major repair. I called Precision Overhead Door on a Saturday morning, and they dispatched someone right away. The technician, Tanner, called me when he was about 15 minutes out. Upon arrival, Tanner reviewed the issue, and openly discussed repair vs replacement cost. I decided to replace. Tanner quoted me a few options and I made my choice. Tanner was very friendly, professional, and didn't push me one way or the other on repair vs replace. All this plus no trip charge and no charge for weekends!
- Brian Walter
Product:
New Berlin, WI
I called Precision on a Sunday (3/27/2023) for a problem I was having with a 23 year old garage door opener. The technician arrived at 8:15 the next morning and went right to work. I knew I needed a new opener and he provided me with many options. He explained each one to me and I told him which one I wanted. I went with the Genie belt drive. He went right to work and was finished within an hour. He explained everything to me, I had only a few questions and he cleaned up and hauled away everything. The technician's name is Jake Roszina. He was very friendly, explained everything to me and answered all my questions. I would ask for him by name. I highly recommend this company.
- Tony R
Product:
Menomonee Falls, WI
Tanner was great. He explained everything and gave a multiple options to help us make an informed decision. He was very thorough and made sure the garage door was working without any issues. Jack & Patty Eagon Menomonee Falls, WI
- Jack & Patty Eagon
Product:
New Berlin, WI
Matthew was very professional and displayed very high attention to detail. I am extremely happy with the service he provided.
- Michael Slattery
Muskego, WI
Matt was awesome…. His communication and ability to work independently around my schedule was appreciated. Although my repair cost was a bit of a sticker shock, all the parts replaced were definitely needed. Matt did a great job with the repair, explaining it, and getting it done in a timely fashion.
- Brian Zalewski
Product:
New Berlin, WI
Tech was great. Got here quickly, knowledgeable and friendly.
- Tiffany Guskey
Product:
Butler, WI
My garage door spring broke during snowstorm. I called at 8:30 pm and someone answered and set up appointment for next day.
- Janet l Endries
Waukesha, WI
Broken spring on 2/21/23 - day before major storm. Made internet request thru www.reliablegaragedoorpros.com. Had a response received within 15 minutes from Precision Garage Door Service. Made appointment for next afternoon. Received a call from technician Matt about 10:00am next morning and could be to my house in 15 minutes. Matt spent about 20 minutes inspecting the entire system for other potential concerns. He explained everything to me in understandable detail and what my cost would be. I gave him the go ahead and he completed all work in a timely manner. Matt was very professional in his communication and his work. Left me with a great impression. Thanks for the quick and reliable service.
- Thomas Hicken
Product:
Waukesha, WI
I called on a Sunday afternoon and scheduled an appointment to have the service performed in less than 24 hours' time. Our service technician, Matthew, phoned ahead and arrived on time. He went out of his way to explain to our satisfaction what he would be doing to effect repairs and why. We couldn't have asked for a better technician and quality service. We will reach out to Precision Garage Door for future garage door needs.
- Paul L
Product:
Brookfield, WI
I started having problems with my garage door so I called Precision. The service visit was arranged and the technicians were at my home pretty quick! Technicians Jacob and Ethan serviced my garage door. They completely resolved the issue with my garage door. They answered my questions thoroughly. I truly appreciate their professionalism, kindness and the quick response! Sincerely, Evelyn Denise Jones-Woodson
- Evelyn Denise Jones-Woodson
Waukesha, WI
Great service! Called at noon, fixed by 3:30! Options explained to me perfectly. Jake hade no problem explaining the options/benefits I could not fully communicate to my husband while he was at work. Polite. Friendly. Fast. Very pleased.
- Tami R.
Product:
New Berlin, WI
Hi: Contacted your company yesterday to see about getting my condo garage door checked (small one car door), and you were able to come out same day which was impressive. It was a pleasure to deal with the person I called to make the appt, and a pleasure to talk to the technician a couple of times. The big problem I had is with your pricing; $523.95 to put on a bottom seal (that was $195 alone), replace weatherstripping around door opening, and tighten up a wire down by the sensor that would cause the door to fail going down. And, this was the lowest price choice of 3; top one being over $900! So what started out as a very positve experience ended up badly with regard to pricing. I agreed to this just to get the door issues fixed. Did the bottom seal yesterday along with fixing the loose wire, and now waiting for the almont weatherstrip to come in. If you put yourself in my shoes as the Customer, would you think this is a fair price for that work? I did not. Thanks
- Bob & kelly Collins
New Berlin, WI
Technician did a good job installing new garage door springs and bearings. My only complaint is the price of the springs at $350 dollars apiece is a little too high. Thanks James Staska return customer
- James c Staska
Product:
Sussex, WI
Colin, our service tech was on time, courteous, and fully explained everything very well. We ended up replacing the springs, rollers, and just about everything besides the garage door.
- Tony Hurley
Product:
Waukesha, WI
Quick and polite. Door working properly. Couldn’t ask for more.
- John Ehlke
Product:
Waukesha, WI
I called on Wednesday and got a response immediately. They came on Thursday morning . The service technician explained everything so I could understand. Very polite and friendly.
- Jeannie Dettman
Waukesha, WI
Colin, our Service Technician, was FANTASTIC! He explained each one of the garage door openers he carried in detail that helped me make an informed decision. He was on time, very courteous, and funny, did a fantastic job, and explained everything after the install. I have been doing business with Precision for years and would HIGHLY recommend them to anyone. GREAT JOB GUYS!!!!!!!!!
- Richard n & shelli Cundy
Product:
Brookfield, WI
Zach was polite and professional. He finished the work in good time and I'm very pleased with the look of the work.
- Jackie Bach
Menomonee Falls, WI
O called Precision based on their TV add and also viewed their website. I placed the repair request on Chat which was easy and efficient. I was very impressed with the technician, friendly and professional. The repair was done and he answered my questions.
- Claire
Waukesha, WI
Great service and would highly recommend!
- Jason Torres
Product:
Menomonee Falls, WI
We needed to get our garage door repaired. When I called Ashley was very polite and responsive to answering my questions about the door. She also gave a time frame when a service tech would be out and they were even earlier which which was great for us. The service tech Jake Roszina was very responsive to our questions and concerns. After his review and findings he explained all of our options that were available. It is a shame that more companies are not as responsive as Precision Door Service was.
- David Wojculis
Product:
Menomonee Falls, WI
Precision installed new garage springs 12 years ago. I added windows to garage door earlier this year. This changed the door weight and the door became unbalanced. Rep checked out and adjusted spring tension. Lubricated stuff. NO CHARGE ! I have Precision's call sticker located by the door.
- William Kante
Sussex, WI
Colin serviced our problems, quickly and efficiently. He arrived within 90 minutes after I made my first call. He explained everything to our satisfaction and in a way we could easily understand what happened and what needed to be done. We are very impressed with your service and would highly recommend you to others.
- Gerald Koenig
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
Highly recommended. Matthew Berends was friendly and very professional. We will definitely use Precision again. S Moore
- Sonja Moore