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about Precision Garage Door in:
Middleton, WI
Precision Garage Door of Madisonhas received 69 reviews, averaging 4.96 Stars:
Middleton, WI
Product:
Middleton, WI
Before he arrived, Technician Joseph Gaona had done some preliminary work to read through what he had done during visits in previous years so that he was aware of potential issues. He was very thorough about checking on the status of the battery problem on the control as well as in the physical opener. He asked if previous repairs had resolved the issues. He replaced the battery quickly and efficiently, asked if I had any 60 W bulbs and if I wanted him to replace them while he had the opener open. It felt like we were well taken care of by his service.
- Kathryn F Tyson
Middleton, WI
We were a no show at the specified time given to us. I called and was told we were put on a later alternate list. Unfortunately no one notified us and I wasted a day waiting. Poor office help might be suspected, but that's you're fault Brian ultimately. When we finally got our service done, Joe the technician was proficient and concise. Kudus there. Pricing is also an issue, checking later I feel that it was grossly unfair. I'm not happy and have good reason. My time is valuable too, but no one seemed to care...........
- Gregg Wellner
Product:
Middleton, WI
They were able to come out the same day! The contact was very polite and clear with the work effort and parts that were going to be replaced. Would definitely refer them to anyone that needs to have their garage door repaired.
- Gary Statz
Product:
Middleton, WI
Darrick did an outstanding job. He was on time, walked me through the issues and completed the work in a timely fashion. He is an outstanding representative of your company.
- Gary Close
Middleton, WI
Spring broke. Came out early next morning. Tech was very polite knowledgeable and professional. Great job done. Highly recommend this company
- Bob Groth
Product:
Middleton, WI
Tech was knowledgeable and professional. He responded quickly and answered all of my questions. Work was done in a timely manner. Would call again if I’m ever in need of service.
- Aaron Kiefert
Product:
Middleton, WI
Thank you Joseph and Pedro for the excellent service provided in repairing our garage door spring, hardware and opener.
- Richard Kraemer
Middleton, WI
The chain on my garage door opener broke rendering my garage door inoperable. I called for service immediately, and Joe arrived within two hours, diagnosed and communicated the issue and options with me. He replaced the parts and had everything back in working order in about an hour. Joe was professional, courteous and efficient. I would not hesitate to recommend him or the company for their immediate response and services, and would call them again in the future for maintenance and/or services.
- Beverly L.
Beverly, thank you for the 5-star review and recommendation!
Product:
Middleton, WI
Have used your service before (new garage doors). Your staff member Kurt Schneider, was extremely polite and informative. He did his work quickly & showed me what he had done. I was very pleased with him and with the service. Thanks. SWT
- Michael Thorn
Michael, thank you so much for taking the time out to give a 5-star review! We really appreciate it.
Middleton, WI
My technician, Kurt Schneider was very knowledgeable about door torsion springs. The garage doors open much more smoothly. No more heavy lifting for me!
- Dennis Leong
Product:
Middleton, WI
I called Precision Door for help on my garage door and the next day I had the door working with great satisfaction. The technician was careful, neat and efficient. He took the time to explain how the new parts worked. I was very pleased with the service received. Cudos!!
- Thomas Wulff
Product:
Middleton, WI
Joe was awesome! Service was provided the same day I called and Joe had a clear plan for how to fix our garage door opener . He offered options and let me choose the one that worked best for me. Work was done efficiently and professionally.
- Douglas Hunt
Product:
Middleton, WI
Precision Garage Door did meet our expectations. Our problem is solved, most certainly. The high BBB rating did figure into our choosing Precision. Derrick, the technician serving our door, fully explained the extent of the problems with our very old door opener and gave us shorter term (less expensive) and longer term options. He was prompt, friendly, knew his business and how to address our situation, and efficiently installed our new door opener. Next time I call Precision, I shall ask for Derrick.
- Vincel Jenkins
Product:
Middleton, WI
Our technician, Derrick, was timely, pleasant, courteous and professional. He spent time looking at our garage door and providing information and recommendations in a clear, understandable way. He explained all the prices and options. He made recommendations, but without any pressure and worked quickly and efficiently. When he was finished, he took us to review the job and show us everything he had done. He also explained the warranty and how he could be reached if we had any problems. My husband and I were both very impressed with him and his service and could recommend this service wholeheartedly. Thank you.
- Lynne, Middleton, WI
Product:
Middleton, WI
The service guy was on time and friendly. They didn’t try to upsell us on work we didn’t need and the repair was fast. A+
- Andrea d & paul w Connell
Product:
Middleton, WI
Prompt. Courteous. Efficient. And, the problem resolved! Thank you ????
- Larry Lamar
Middleton, WI
Quick, highly competent, polite, timely, and professional service! The best in the business! We have relied on Precision--and rightly so--for the care and performance of our garage door for years now. You can't go wrong--only right--with Precision!
- William j & mary b Erpenbach
Middleton, WI
We were pleased with the prompt help we could get for our keypad. The service man was polite and congenial and did the work quickly. If we need help with our garage door I would not hesitate to call them again. My only regret is that I had a $20 coupon which I printed on my computer and forgot to give it to the service man!!
- Raymond Laufenberg
Product:
Middleton, WI
Customer service was very good. Having a live person answer the phone, setting up the appointment, and having the technician call in advance before arrival are excellent business practices. The repair was done in a timely manner and the technician offered suggestions on how to make the garage door function better and last longer. Thanks, Precision Door Service.
- Dennis Leong
Middleton, WI
Derrick was very professional, informative and polite. He completed the job very quickly and our garage door is working like new.
- Ron B
Middleton, WI
My garage large door's opener's time had come to an end and we needed prompt service to have it replaced as the car was stuck in the garage. We got prompt phone service and next day Derrick came over, gave a clear overview of what needed to be done and what could be skipped and not only replaced the opener with a new LiftMaster model that is very quiet in less than 3 hours, but also checked and tightened the other driver on the smaller garage door free of charge. Precision Garage are true professionals and I will call them again with any of my garage needs. Highly recommended. Thank you for your help!
- Peter Spanos
Product:
Middleton, WI
Kurt was very competent and a pleasure to work with. It was nice to meet him. Thanks, Steve Sprague
- Stephen h. Sprague
Middleton, WI
Joe arrived and asked about our garage door issue, ie, why it wouldn’t open. He considered three options as to what the cause of the problem could be, walked us through his work and solved the problem. He asked if we had any other garage door issues. We had one, and he tackled that one too, explaining what he was doing as he progressed. In all, it took less than 30 minutes.
- Kathryn F Tyson
Middleton, WI
Yes to your questions. Also, new parts (replacements) were purchased as well as cables replaced under warranty. This was our 4th work by Precision on our garage door since 2015 with parts installed then and routine maintenance performed in 2018 and 19; all work very professionally done by very capable technicians. Only disappointment was that in 2015, the trip charge was reduced $20 since new parts were purchased. That same $20 reduction of the trip charge disappeared with the 2020 repair work although new parts were purchased in addition to that covered by warranty.
- William j & mary b Erpenbach
Product:
Middleton, WI
We have used Precision since moving to Wisconsin so I called this morning when the door wouldn't close. They gave me an appointment for later today and sure enough Joe called and said he would be here in 30 minutes. He looked the problem over, gave me a quote and got fight to work. He let me know when he finished and explained it all to me clearly,I was really surprised at how clean he left everything, no mess at all. I would recommend Precision without hesitation. Thank you
- Ann Mello
Middleton, WI
Service techs were prompt , courteous , and efficient.
- Fredrick c. & karen l. Weigt
Middleton, WI
Job is done so quick and Professionally
- Gary
Middleton, WI
Excellent service!!!
- Matthew Young
Middleton, WI
Friendly, fast, and efficient.
- Matthew Young
Product:
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
Our experience with Precision was excellent and then some. Our spring broke, so we couldn't open the garage door. Made the call and the next morning, their technician was there to make the repair. Kurt (the tech) was extremely friendly and walked me through all the different repair options available. No pressure, just good info. Made all the repairs, inspected the other components and even showed me some features our garage door opener had that we didn't realize! Everything was fixed and good as new within 45 minutes. Extremely happy with the service Kurt gave us.
- Steve C