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about Precision Garage Door in:
Madison, WI
Precision Garage Door of Wisconsinhas received 474 reviews, averaging 4.89 Stars:
Madison, WI
Product:
Madison, WI
From the phone call at the end of the day on Friday, to the news they could arrive the following day was a big blessing because our car was inside the garage. To the end of the service call when we were told the cost adjusted less and we would have a three year guarantee. The women answering our call was professional yet personable and the man working hard on the door we feel was honest and we were not push into spending more than needed to get door working better than ever. Thank-you
- Julia and Dennis Jenkyns
Madison, WI
I called in to schedule an appointment, was told there was an available opening from 4-6PM. Technician called letting me know he was actually available earlier than expected. The tech showed up early, performed a multi point inspection gave me three quotes and after approving the service. Completed the job in a timely manner. Colin was very professional and informative. Would recommend to friends and family.
- Alfredo Zarate
Product:
Madison, WI
fast same day service. installed new opener just over an hour. a lot less noisy than the original
- John Foertsch
Product:
Madison, WI
I’ve had precision door for quite a long time very happy with their work and Kurt who is my repair man today was absolutely awesome.
- Bonnie l. & phyllis Buzogany
Product:
Madison, WI
Yes I need a new garage door, but Pedro was professional, came early and explained everything I needed to know. He was there over an hour, didn't charge me and even taught me how to use my garage door manually until my new door comes in. He even gave me a vice grip to lock my door at night! Thank you Pedro!
- Dewy Gillette
Product:
Madison, WI
I was impressed with my call to Precision on Mon morning and a technician arrived later Mon morning. The tech was very nice and explained a lot things to me. He checked the problem I called for as well as several areas. The Tech was very polite and professional.
- Mary Stormer
Madison, WI
My representative Derrick Bozeman was wonderful. He knew what the problem was and solved my garage door slamming noise. Also, that solved the clicking noise I was always hearing. I had him explain all the work he did. He was very personable and very approachable. Thank you, Derrick and thank you to Precision for being able to meet time expectations. Karen
- Karen l Subera
Madison, WI
great service. very polite and professional. fixed my problem and showed areas on my door I wasn't aware of. Reviewed replacement options as well.
- Brian Wiltzius
Product:
Madison, WI
Your man "Joe' was a real pleasure. Worked fast, very helpful and very professional. I am very pleased with the results. Excellent service.
- Jeffrey Kahl
Product:
Madison, WI
We had 2 springs, a new motor, and general maintenance done on our garage door 9/13/22. We thought Joe did a good job doing the repairs needed. After he left, we noticed on our invoice that Genie model 2028 was installed, but we were charged for model 2128. Even though the "better" one was less expensive, it wasn't the one that was installed. We called your company and Joe came back to our house on 9/15/22. I asked him how it was possible for him to install the wrong motor. He said the wrong motor was in the box he opened. I believe he should have checked first that he had the correct motor before installing the wrong one. This has left us with a bad taste regarding your company. Your tv commercial says you are a company we can trust. I'm not sure that I could recommend you to anyone after the experience we had with Precision Door
- Jeff Greenheck
Product:
Madison, WI
Great service! The tech was polite and respectful. He told me the range of suggested repair/maintenance options. He was honest about what was needed and didn’t try to “upswell” me. As a senior citizen I really appreciated this. I would certainly use this company again.
- Michael
Madison, WI
Was happy with the technician who came to assess my door bottom seal replacement and pointed out some other issues to address. However I was disappointed that the seal I needed was not in stock and so he could not complete the order and will need to return at a later date when the seal is in stock. This despite the fact that ads emphasize the large parts inventory.
- Steve Ebert
Madison, WI
The technician show up on time , was very thorough on his inspection. Explained what are, our options, with three openers plus parts, his explanation was very professional. The workmanship was top-notch !! Brian, Pedro is an employee you want representing your company. We will be recommending your company, the best compliment we can offer. Thank you, Ken & Bobbi
- Ken Russell
Product:
Madison, WI
I was very impressed with Joe’s work, efficiency, knowledge and respect for me and my questions. He never rushed or dismissed me. He was thorough in his inspection, wasted no time, and once we decided upon what work to complete that day, he was impressively fast but never gave the impression of lacking care. His demeanor and work ethic are unfortunately rare these days, and I very much appreciated both.
- Stefanie
Product:
Madison, WI
Technician was on time and listened to my needs. He was unable to advise on moving an existing garage door since you do not provide that service. He did advise that if I were to buy a new door, he would refer me to an installer. In looking at the door opener and setting up remotes, he indicated that it would not work and would recommend a replacement. Tech did not attempt to power up the opener and indicated that there would be no remotes that could be programmed. Again he recommended a replacement opener at a cost of @ $750. No work was performed and tech indicated he would send me a quote if i were to reconsider. Have not received a quote just a request for a review. Tech also indicated that there would be a service charge of @ $85 even though no work was performed. Replayed the phone call and there was no mention of a service charge. Selected a one star rating but review would not be sent unless I selected a higher rating
- Steve Bose
Madison, WI
Derrick was a pleasure to work with. Would DEFINITELY recommend!
- Anchore property management Management
Product:
Madison, WI
Extremely helpful and prompt with emergency repair prior to our departure on a cruise. Tech was professional and helpful working around a conference call I had to take. Garage door now works great!
- Carol Brewer
Madison, WI
Great service and excellent customer service! Thank you for the prompt response to my needs! Will recommend you to anyone who may need help with garage door issues! I was impressed with their knowledge and their taking time to go through the everything!
- Maricarol Wartellar
Madison, WI
I had heard good things about this company and I needed my door fixed ASAP. They came the same day and did a great job. There were more things wrong than I thought, but Brian was careful to explain everything he was doing until he was sure that I understood the process and procedure He was courteous, competent and careful. I would surely call his company again if needed. Susan Goldstein Madison, Wisconsin
- Susan r Goldstein
Madison, WI
Received same day service which was prompt and courteous. Service technician, Derrick Bozeman, evaluated issue with door not closing and explained what needed to be done and the estimated cost. He completed the job in about 45 minutes and showed me what to look for if I have future problems. Overall a good experience with service.
- Judith Louer
Product:
Madison, WI
We had an emergency garage door repair. The technician came out that evening and got the door fixed so we didn't have to leave it open overnight. Very friendly and professional.
- Laura Sorensen
Product:
Madison, WI
I recommend calling Precision. They came out and did the requested work the same day I called. Brought my old equipment up to date and up to code in 1 visit!
- Susan Atkinson
Product:
Madison, WI
It was very nice and helpful that they Called us and gave us 30 minutes to 1 hr notice. The guys were very nice and respectful. Great job and great communication.
- Vang Yang
Product:
Madison, WI
The young lad Precision Door sent to reengage my opener to the overhead door, solved that problem in about 2 minutes and showed me how to do it. He then proceeded to check out the entire system. When he discovered the cable on one side had a frayed strand he recommended replacing the entire system ASAP. In the process of checking out the entire system and writing,what I thought was an estimate (It actually turns out to be a contract I have to void before July 3 ,2022)He apparently threw the Safety light beam out of alignment. When I opened the door today,for the first time,it opened,BUT would Not Close. I want Precision Door to come back and correctly realign the Safety Light Beam to restore function to my existing system. I also plan to void the contract the repair man wrote,Before July 3,2022,and will seek estimates for Complete Replacement from other Companies. I will be gone until Thursday afternoon,June,23.Have someone call to make an appointment to realign The Safety Light Beam.
- Edward Frank
Madison, WI
They came the next day and installed the garage opener an,d new spring set in a couple of hours. Very fast, and professional. All options explained.
- Marijane Curry
Product:
Madison, WI
I was pleased that service was available the day I called. the technician came earlier than expected, identified the problem and fixed the opener. He left everything neatly finished. There was an issue with the laser lights which he replaced.
- Mary Roed
Madison, WI
Worker was very good kept me informed when there and very good worker and courteous thanks
- Duane m Walters
Madison, WI
Shoot, I forgot the man’s name who came out and helped me today. He was great, helped me secure the door and schedule a quality replacement install. Would absolutely recommend him if I could remember his name, and Precision! thank you!
- Andrea Nelson
Product:
Madison, WI
Best decision was Precision!! I had seen the ads on TV and had an issue with my door and decided to call....so glad I did. Kurt was prompt, personable and nice to work with. He knew what needed to be done right away and did the job quickly and very well. Thank you Kurt and thank you Precision!!!
- Jean Woodruff
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
I called precision door openers because of a flyer that came in the mail. I was able to get an appointment for an inspection in a very timely manner. Pedro inspected the garage door unit, made recommendations and explained what my options where. He was very patient with my questions and very thorough with his explanations. He also recommended a lubricant that I should use every three months on the moving parts of the garage door opener. Pedro is an excellent representative for your company. You are lucky to have him as an employee. And because of him, I will definitely recommend your company to my family, friends & neighbors.
- Lois Oneil