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about Precision Garage Door in:
Germantown, WI
Precision Garage Door of Madisonhas received 65 reviews, averaging 4.95 Stars:
Germantown, WI
Product:
Germantown, WI
I' d been having problems for a few weeks with the very erratic garage door opener. First the remotes didn't work then the wall control. I tried new batteries, but that didn't help. On Wed Sept 2 the door wouldn't open at all and I knew I had a problem and I wasn't sure what to do. Then I remembered looking through the Val-Pac mailer. There were 3 ads in it for openers and I chose yours based on 24/7 service installation and repairs and a local phone number. At about 2 PM, I called your number and explained my problem and scheduled an appointment between 4-6 PM that day. Josh was running early and called me to see if he could come at 3 PM, which was fine with me. I told him about the problems I'd been having. The Genie opener was the original opener that came with the house built around 1973. Josh checked out all the part of my system, explaining how they all work together to lift the door. Then he told me the different options available to me, what their costs would be and what promotions you were currently offering. I realize that you're in business to sell and install openers, but I was so impressed with his knowledge and his polite and courteous manner in answering all my questions, that I decided to replace not only the opener, but also have him install the Lifetime warranty parts package for "my peace of mind". Josh said he could fix tonight and that he had all the necessary parts on his truck. He worked in a very hot garage for hours, after 7 PM and then stayed to explain how the controls worked and even helped my program a code into the keypad. I felt compelled to let you know what as asset Josh is to your company and I hope you appreciate him. The world would be a much better place if there were more young men like him in it! "Thank you" for taking the time to read this. I will definitely recommend your company and Josh to anyone asking me. Anne Barlow.
- Anne Barlow
Germantown, WI
Techs were proficient......opener problem fixed w/replacement part. Can always always count on your company to fix/repair problems.
- Diane m Takala
Germantown, WI
Weekend appointment was a big factor. We had a problem on a Saturday and within a few hours our garage door was fixed at a reasonable price. Thank you!
- Jim and rose Mares
Germantown, WI
Polite and competent work force. The job was completed in a minimum of time. I would call this company again for any garage door repair needs.
- Ray Pitroski
Product:
Germantown, WI
Timely, professional, fast and friendly. I will definitely recommend your company!
- Mary Hersh
Product:
Germantown, WI
My mother had a broken spring on her garage door and unfortunately she never noticed and kept using the garage until the arm connected to the garage door and chain rail finally broke away from the garage door. Harris and Tony (Open wheel auto racing fan like me. High five to you!) came right on time and did a thorough job of explaining what needed to be done and what should be replaced despite the fact it was not broken. They had the job done in less than an hour and both men were extremely pleasant and a courteous. Both Harris and Tony were very personable yet professional. Precision Door is for certain the preferred Garage Door Service company in this house. Michael Bezold
- Marion Bezold
Product:
Germantown, WI
Fantastic experience! They responded quickly to a repair need and honored the warranty without question. Dave was friendly and very knowledgeable. I highly reccommend their services. Five Stars.
- Susan Templin
Germantown, WI
I was very pleased with Precision. Stu arrived on time. Explained to me what needed to be done and the cost. He finished in the time frame he gave me. I would recommend Precision to family and friends. I rate Precision with 5 stars. Dawn in Germantown
- Dawn Bohacek
Product:
Germantown, WI
What a great group of guys to work with. They were informative, understanding, and just a blast to have around. I didn't want just a Band-Aid fix to my garage door repair, Harris and Mike made sure I clearly understood the problem, my options, and of course they provided their expertise advice. I highly recommend Precision because they truly care about the customer.
- Jessica J
Product:
Germantown, WI
I was very impressed by your technician, Steve Doerr. He was prompt, knowledgable, and friendly. He quickly diagnosed the problem, explained the repair, and resolved the issue in no time. Very professional and helpful. I appreciate that Precision stands behind their products and service. Would definitely recommend Precision.
- James Pagel
Product:
Germantown, WI
The two men from Precision were thorough about the garage door repair that we needed. They were done within an hour and explained everything that they worked on. We had previously needed repairs done which were completed by Precision and we had purchased their Lifetime Warranty package. The Lifetime Warranty package saved us over $200 on this latest repair work.
- John Von Bon
Product:
Germantown, WI
They showed up right on time. The technician was very nice. He gave me many suggestions to maintain my garage door. My only complaint is that I was not quoted over the phone with the service call or fuel surcharge fee. I understand that a service center gives out quotes, but misleading none the less. Over all I am very satisfied with the service.
- Diane Cawley
Product:
Germantown, WI
The crew at Precision Garage Door did an outstanding job from setting up my quote to explaining how to care for my new door. It was easy to set up my quote appointment and the representative did an outstanding job explaining what he was writing up. The installer did a great job as well. We could not be more pleased with the service from Precision Garage Door. The other companies that 'quoted' for us did not come close to the level of service received here. Many thanks to the Precision Door Team!
- Dan Wittrock
Product:
Germantown, WI
The young man who came to replace the opener was great - he was even a little early (which I appreciated). He took all the time I needed to explain how things worked. He was working under adverse conditions (I wish he would have let me know the light was burned out!), and that was my fault. All in all I was very satisfied with the service he provided. Thank you.
- Nadine Roblee
Germantown, WI
Great service! Mike was very knowledgeable and personable. Shared information on how to properly lubricate. Thank You
- Dennis Sparks
Germantown, WI
Bakari was polite, professional, worked in a timely and efficient manner and explained exactly what he did. We were more than pleased!
- Sharon K
Germantown, WI
Explained what had to be done, and how to operate. Answered questions effectively. Would have been nice to get a quote upfront of the entire cost, but overall I'm pleased with the service.
- Michael Myers
Product:
Germantown, WI
Local Business---Professional technicians--- Technician(Mike G) who quoted the installation of two new garage doors, complete w/keypad, remotes and belt-drive openers was very knowledgeable, and personable. The installers(Steve S & Chad) were very efficient and completed the installation professionally. I will definately recommend your company to family and friends.
- Diane m Takala
Product:
Germantown, WI
Fast and efficient! Bakari did a great job replacing the garage door springs.
- David Dunn
Germantown, WI
Spring broke on a Sunday morning. Within an hour the tech arrived. Personable, efficient and professional, he was done within an hour, including clean-up. Was pleasantly surprised that there was no "week-end surcharge". Would suggest an ad in Washington Co. "Yellow Pages" where I looked for assistance. Daughter "googled" week-end repairers for Wash. Co. and was able to find your company.
- John Weber
Product:
Germantown, WI
They did a fine job, wasn't prepared to buy a new opener, but no problems with the job that was done.
- Julie Schwartz
Product:
Germantown, WI
I found precision on a google search. They were able to come the same day, which was wonderful because the spring broke on my garage door and it wouldn't open at all - fortunately my car was already out when it happened! The technician was very friendly, had all the parts I needed were right on his truck, and he was done in no time. If I ever have problems again, Precision is who I'll call!
- sandy lundberg
Product:
Germantown, WI
I found your business in the phone book and chose it because it was closest to my home and I needed repairs in a hurry. The receptionist was extremely pleasant and helpful,and she sent Ken to my home within 45 min. He was also very pleasant and knew his job thoroughly. After explaining my problem to me and offering me several choices he proceeded with the extensive repairs immediately. He finished them in a timely manner and I am completely satisfied and happy with the results. I had never heard of Precision Door until now, but I consider myself lucky to have chosen them. I wholeheartedly recommend them to anyone that needs any garage door service or product.
- Bill Brunner
Germantown, WI
Mike was great. Friendly, reasonable with the price, in and out in a flash! Cables replaced, rollers installed and bearings redone. They aligned the door, adjusted the track on my opener, and set it up right. I hope I do not need Mike and the Precision team anytime soon, but if I do, I know it will be done properly and fast! The word will be passed out on the Precision team. Thanks Again, Mike Wandrey Germantown, Wi
- Mike Wandrey
Product:
Germantown, WI
I am very satisfied with the job done yesterday on my garage door opener. The technician was very honest and did a great job explaining to myself what need to be done. Thank you.
- Debbie Tanner
Product:
Germantown, WI
Extremely prompt and professional
- Andy I
Germantown, WI
Very timely, professional response to our repair needs. Would highly recommend the company and this technician
- Dave P.
Germantown, WI
Very professional & fast service. Will definitely be a repeat customer.
- Tom Jaques
Product:
Germantown, WI
Wanted to let you know what a great job Mike did today. He deserves some recognition for the outstanding job!
- Rick G.
(608) 351-3044
(608) 351-3044(920) 241-8057
(920) 241-8057(262) 246-2415
(262) 246-2415(608) 390-1551
(608) 390-1551
From the first call to your business Saturday morning, to the complete garage door rebuild Saturday evening, everything about our experience was 5-star. Stu was full of information about our existing door situation before he even began presenting fix options. Clean, professional, timely - we will certainly refer others to you!
- Amy Lerch